Customer support
Find the right help path quickly.
Use support pathways for faults, RMA questions, direct debit enquiries, login issues, removal or refit requests, customer account changes and portal access.
Support hub
Support, forms and portal links in one place.
A practical support hub for existing customers who need portal access, account forms, customer updates, careers, support pathways or common answers.
Keep sales and support separate
Help existing customers quickly while keeping conversion pages focused.
A support hub prevents the main landing pages from becoming overloaded with admin links, while still giving customers and staff a simple page to reference.
Where to go next
Quick support links
Use these links to move from the broad topic into the product, solution or workflow page that best matches the enquiry.
Related pages
Useful pages to compare
These pages are commonly reviewed together when selecting GPS tracking, telematics, video or workflow options.
FAQ
Common questions about IntelliTrac support.
Quick answers for customers looking for help, account forms or the right portal.
Where should I go if I cannot log in?
Start with the portal login page and confirm the correct portal for your region or service. If the issue continues, use the support enquiry path.
Can I update account details online?
Yes. The customer links page includes forms for updating details, advising a sold business and advising an acquired business.
Can support help with reports and alerts?
Yes. IntelliTrac can help review user access, alerts, scheduled reports and operational questions related to your service.
Can I request help with a device or installation?
Yes. Use the support enquiry path and include the vehicle, device, asset or workflow details so the team can triage the request.
Where can I find customer portal links?
The portal login page lists Government and Utilities, Australian, New Zealand, PNG, car pooling and Bizzow Work Order Management portal links.