Security and trust

Protect your fleet data. Control who can use it.

IntelliTrac puts you in control of fleet data, staff access and AI actions, with single sign-on, flexible permissions and a detailed activity history.

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Security and quality

Standards behind the service.

Your fleet information matters. So does the quality of the service you rely on. Our management processes follow internationally recognised standards for both.

ISO 27001

Your fleet information is backed by IntelliTrac’s ISO 27001 compliance, with information risks assessed and security controls regularly reviewed.

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ISO 9001

IntelliTrac’s ISO 9001 compliance supports consistent service, with documented processes, quality reviews and customer feedback driving improvements.

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Access and accountability

Precise control over fleet access.

IntelliTrac gives you control over who can view fleet data and take action. Single sign-on and automatic account updates reduce admin as people join, change roles or leave.

Access tailored to each role

Drivers get their trips and bookings; workshop teams get servicing tools. Flexible permissions put you in control by role, depot, cost centre and platform area.

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Familiar sign-in. Fewer passwords.

Single sign-on lets your team use its existing organisation accounts for IntelliTrac, with your password and multi-factor authentication rules already in place.

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Access that updates automatically

Directory sync automatically creates, updates and removes IntelliTrac access as staff join, change roles or leave, saving your team time on account administration.

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See who changed what

Your activity history brings together changes, timestamps and the people responsible, including actions by IntelliTrac support staff.

Read about account activity
IntelliTrac AI controls

Keep control of IntelliTrac AI.

IntelliTrac AI handles fleet tasks within your permissions, with sensitive actions held for your approval. Your activity history shows proposed actions, approvals and completed changes, and you decide which automations go live.

Raise a service request for PLT-204. Maintenance request Maintenance request Review required

Ready for your approval

Vehicle
PLT-204 · Toyota Hilux
Request
Overdue service
Service due
2,400 km overdue
Priority
Normal
PLT-204Toyota Hilux Maintenance Service overdue2,400 km past due Explore IntelliTrac AI
Hosting and privacy

Security information, ready to share.

Our hosting and privacy information answers common questions for your IT review. A ready-to-adapt privacy notice saves you drafting one for your drivers from scratch.

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IntelliTrac's core Australian telematics hosting environment is located in Australia. Our privacy policy explains how personal information is handled, including overseas disclosures.

Read the privacy policy

A head start on driver communications

Our privacy notice template covers the location and vehicle information your organisation collects and how it uses it, ready to adapt for your fleet.

View the driver privacy notice

Security resources for your team.

6 resources

Find answers about hosting, account access and privacy, plus a checklist for your supplier review.

Privacy

Privacy policy

How IntelliTrac handles personal information, including access, retention and privacy enquiries.

Hosting

Where fleet data is hosted

Read about fleet data hosting, backups and protection.

Account access

Who can see your fleet data

Explore sign-in, roles, directory sync and the activity history.

IntelliTrac AI

How IntelliTrac AI is controlled

Understand the permissions, approval steps and activity history behind AI actions.

IT and procurement

Fleet supplier security checklist

A ready-made set of questions covering fleet data, account access and service commitments.

Driver privacy

Driver privacy notice template

A ready-to-adapt notice covering the vehicle data you collect and how you use it.

Questions

Your questions, answered.

IntelliTrac combines role-based access, single sign-on, an activity history and approval controls for IntelliTrac AI. Our management processes comply with ISO 27001 for information security and ISO 9001 for quality management.

IntelliTrac’s core Australian telematics hosting environment is located in Australia. The privacy policy also explains overseas disclosures that may occur when providing services.

Yes. Role-based permissions control the fleet information and actions available to each person. Access can be limited by depot, cost centre and platform area, so drivers, workshop teams and fleet managers can have different permissions.

Yes. Single sign-on lets people use their existing organisation account to access IntelliTrac. Your organisation’s password and multi-factor authentication rules continue to apply.

Yes. Directory provisioning through SCIM can create, update and remove accounts as your staff directory changes. Platform roles determine what each person can see and do.

Yes. The activity history shows changes made in your account, including those made by IntelliTrac support staff. It shows what changed, who made the change, when it happened and where it came from.

IntelliTrac AI follows the permissions of the person using it and uses approved actions. Sensitive actions wait for human approval. Questions, proposed actions, approvals and completed changes appear in the activity history.

Yes. Export fleet data to CSV or Excel files for reporting, analysis or migration. Your team can use the information outside IntelliTrac as part of its own reporting.

Yes. Send a security enquiry with the service you are considering and your supplier questionnaire or security questions. The team can address the relevant hosting, access and contractual details. Our fleet supplier security checklist is a useful starting point for your review.

Get answers about IntelliTrac security.

Our team can answer your IT and procurement questions about data protection, account access and supplier requirements. Send us your questionnaire to start the conversation.

Contact us about securityRead security resources

IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.