Match jobs to available people and vehicles, review route proposals and follow updates from the field. Keep the dispatcher in control when the day changes.
Book a demoExplore the solutionBuild the run around your stops, crews and vehicles. Switch to the dispatch queue to inspect job readiness, assignments and progress.
Routing and dispatch B-double · XQ-4471 General freight · 4 stops Restriction avoided Height 4.3 m Length 25.0 m Mass 62.5 t Axles 9 Distance 13 km Drive 29 min Arrive 10:40 AM Re-route around restrictions Low bridge 3.9 m · Kensington #StopWindowStatus Vehicle routing profileCheck skills, parts and appointment times before the van leaves. Keep the crew and office looking at the same job.
A missing part needs attention before the crew is sent.
See the required skills, visit window and materials before scheduling. Deal with a missing part before it holds up the visit.
Explore job planningMechanical skill, availability and current workload are shown for review.
Compare skills, availability and current workload to choose a technician for the visit. Review the suggestion before assigning the job.
Explore crew availabilityThe crew app shares location updates and job progress as staff travel, arrive and complete the visit. Staff add notes, photos and checklists, with customer sign-off on customer jobs.
Explore the field appAn approved maintenance request becomes a work order. Schedule its field visit, plan the route and send the job to the crew. Their updates return to the office for maintenance follow-up.
Explore dispatchA repair can need a workshop, an external repairer or a crew at the asset’s location. Keep that decision with the work order, then schedule the visits it needs.
Manage an outsourced repair with the vendor’s messages and charges against the work order. Schedule an internal follow-up visit when your team needs to inspect or finish the repair.
Explore maintenance managementBring scheduled field visits into route planning. Optimise the stop order around appointment windows, crew availability and vehicle requirements, then publish the run for the crew.
Explore visit schedulingLow bridge · 3.5 m clearance
Alternative road selectedUse the height, width, length, mass and axle details in your asset profile to plan around road restrictions. NHVR network information helps assess heavy-vehicle access where coverage is available.
Explore heavy-vehicle responsibilitiesRemaining route revised around the closure under the configured recovery policy.
Use available live traffic and road-incident data to account for delays and closures. Replan the remaining stops around crew availability and appointment times; flag visits that still need the dispatcher’s attention.
Explore route recoveryPlan crew coverage, absences and assignments alongside the vehicles that will support the day.
Explore crew schedulingIt helps dispatchers organise jobs, propose routes and assign available people and vehicles, then follow progress from the field.
Show us your current process. We’ll walk through routing and dispatch with the vehicles, people and information your team needs.
Book a demoExplore the platformIntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.