Utilities and field crews

Keep the crew ready for the next visit.

Plan field assignments around available people, vehicles and equipment. Follow submitted updates and give the next crew access to the job’s useful history.

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Field coordination

Prepare the visit before the crew leaves.

Give dispatchers the requirements and resource information they need to allocate a practical visit.

Monday · Depot runDraft 06:0008:0010:00 Marco T. PLT-204 · Depot run · 06:00–10:00 Assignment ready for review

Review skills and availability

Compare crew suitability and commitments before assigning the job.

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Generator · EQ-42In use Current custodianAlex Morgan

Check the vehicle and equipment

Review asset availability, custody and reported faults before sending the crew.

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Job J-1048Assigned Inspect depot gate North depot · Marco T. Assigned to Marco T. Site instructions available in the field app Updated from the field app

Bring updates back from the site

Use notes, photos and completion details to keep the office informed as the visit progresses.

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How it connects

Find a suitable crew without starting from scratch.

IntelliTrac suggests technicians and vehicles using the job’s requirements, skills and availability. The dispatcher reviews the proposed pairing and assigns the crew.

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In the platform

Plan the queue and the route together

Review the jobs awaiting a crew and inspect a proposed route, including timing and available vehicle information.

Utilities and field crews Dispatch console 11 jobs JobStatusCrewChecks WO-4815 · Coolant leak Triton LMN-330 · Bay 1 · 22 min over Running late TBTom B. 2/6 High9:00 WO-4827 · Exhaust rattle Hilux GHK-44 · Bay 1 · 8 min over Running late SWSam W. 0/3 Medium9:15 JOB-2207 · Airport transfer Ranger QRX-118 · en route On the road AMAva M. 2 High9:45 JOB-2216 · Site visit Cremorne · en route On the road PKPriya K. 4/4 Medium10:00 JOB-2212 · Depot run Ranger DKP-55 · en route On the road SWSam W. 1 Medium10:15 JOB-2210 · Site delivery Collingwood depot · pickup Needs crew Unassigned — Medium10:30 WO-4821 · Brake pads & rotors Hilux PLT-204 · Bay 3 In bay MTMarco T. 3/5 High11:00 JOB-2214 · Rego inspection Triton PLT-991 · pickup Needs crew Unassigned — Medium11:00 WO-4830 · Tyre rotation Hilux ABC-12 · Bay 2 In bay NRNadia R. 5/5 Low12:00 WO-4824 · Oil & filter Ranger DKP-55 · Bay 4 In bay LPLeo P. 1/4 Low12:30 WO-4833 · Brake lines Triton ABC-12 · Bay 2 In bay TBTom B. 2/4 High13:00
Keep the details connected

Keep the next visit moving.

Keep the next crew informed

Use the job history and previous field notes to prepare a return visit.

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Pre-start checkMaintenance request PLT-204Needs approval Brake warning light BrakesBefore next trip MR-3382 · Ava M.

Keep vehicles ready between visits

Assess reported faults and upcoming service requirements alongside the next assignment.

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Keep field updates through mobile black spots.

With the task and form loaded, crews can save supported job updates and checks on their device for submission when they reconnect. For visits beyond mobile coverage, explore compatible satellite devices and communications options.

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Your questions

What you need to know.

It brings assignments, vehicle and equipment information, and submitted field updates into the same planning process.

Technician suggestions include relevant skill and availability information for review. Assignment remains a separate decision.

Authorised users can inspect available job history and previous completion information when preparing a visit.

With the task and form loaded, the field app can save supported job updates and check submissions for later transmission. The office receives them when the device reconnects. A transmitted SOS requires a suitable connection or satellite device; saving an update offline does not send an alert.

Use the dispatch queue to review incoming and unassigned jobs. Check the location and requirements alongside crew availability. A supervisor can then select the appropriate resources.

Field forms can collect the location, details and photos needed for review. Keep questions relevant to the visit. The office can use the submission to plan the next action.

Keep equipment identities and holders in the asset register. Use custody transfers when equipment changes hands. Review acceptance to establish who currently holds it.

Review the vehicle’s service needs and reported faults before assigning another visit. Coordinate those decisions with the workshop. A current availability view helps avoid conflicting plans.

Keep the next field visit moving.

See how IntelliTrac brings crew suggestions, routes and site updates together. Book a demo around the jobs, vehicles and equipment your field teams manage.

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IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.