How does IntelliTrac support waste collection?

It brings fleet activity, dispatch and field updates together so the team can investigate enquiries and organise follow-up visits.

Does a vehicle passing a property confirm collection?

No. Location shows vehicle movement. A completed service needs the relevant field information or a supported, configured vehicle input.

Can crews attach a reason for a missed service?

Field jobs can carry submitted notes and supporting photos for the office to review.

Can we add vehicle cameras?

Supported camera equipment can provide additional context. Confirm the required views and installation for your collection vehicles.

Can we investigate a missed-service complaint?

Review the assigned run, journey history and any crew notes for the address. Check the reason submitted from the field. Those inputs help the office decide whether a return visit is needed.

Can we follow up vehicle faults from the run?

Drivers can submit faults with details and photos. The workshop can review them against the vehicle before approving a repair. Agree which issues need immediate escalation.

Can routes and crews be planned together?

Check coverage and vehicle availability before allocating the run. Review the stops and route information in dispatch. The final plan should account for your operational constraints.

Can the setup include depot and equipment tracking?

Include relevant equipment in the asset register alongside collection vehicles. Choose tracking hardware around power and movement requirements. Confirm which vehicle inputs are available during installation planning.

Waste collection fleets

See what happens at every lift.

Plan collection runs, follow bin pickups and see why a service could not be completed. Connect the driver’s collection app with bin identification, lift activity, cameras and equipment sensors.

Book a demo Explore collection operations

Collection operations

Plan the run. Follow every collection.

Give drivers the collection locations and instructions for their round. Follow identified bin lifts as they happen and give the office the details to resolve a missed-service enquiry.

Guide drivers to the collection point.

Bring bin locations and collection routes from your GIS into the run. Turn-by-turn navigation guides the driver, with special collection instructions and road or overhead hazards available along the way. Re-route when a missed turn, blockage or traffic changes the journey.

Explore routing and dispatch

W-12 · Morning collectionRoute plan

Collection points · 3 stops © Mapbox © OpenStreetMap Bridge Road · RichmondKerbside collection

Know which bins have been emptied.

Combine bin RFID with lift activity to identify when and where each tagged bin was serviced. Follow completed collections and investigate outstanding stops, with driver reports explaining bins that could not be collected.

Explore bin identification

W-12 · Morning collectionIn progress

Collections confirmed1 / 3 1 access issue BIN-00481Bridge Road · 09:12Collected BIN-00482Bridge Road · Next collectionPending BIN-00483Burwood Road · Driver reportAccess blocked Waiting for the next binNext: BIN-00482 · Bridge Road

Give customer service the answer.

Open the collection details to see whether access was blocked, the bin was not out or contamination was reported. Review driver notes, lift history and available camera footage, then send the issue to the team handling the follow-up.

Explore collection apps

Collection service review Missed serviceMS-4471 Route W-12 · Brunswick · 4 missed today · synced 2 min ago Recycling bin not collectedNeeds response DKDan K.·Truck W-12·14 Marigold St, Brunswick·9:42 AM Service Recycling · 240L Stop Stop 38 Respond by Return within 24h Route to Photos and details GPS9:42 AMDriver note PropertyReasonStatus 3 Hope StContaminated10:31 AMNeeds response 27 Albion StBin not out10:05 AMNeeds response 14 Marigold StBlocked access9:42 AMNeeds response 118 Sydney RdOverfilled8:55 AMFollow-up open 3 need a response

At the collection point

See the lift. Check the details.

A truck’s location is one part of the story. Cameras show the collection area, while fitted inputs capture the lifting mechanism’s activity and RFID identifies the bin.

Cover the bin lift and the vehicle’s surroundings

Position cameras at the lifting area, hopper, sides and rear to see the collection and nearby activity. Connect the selected views through an MDVR or a compatible Connect Hub setup, then retrieve the footage needed to investigate a complaint or incident.

Explore multi-camera systems

W-12Collection run

Marigold Street · 08:42 Bin RFID BIN-00482Recycling · 240 L

Bin identified
2Lift input active
3Lift cycle logged

RFID tag matched at the collection vehicle.

Capture the lift against the right bin

Connect the lift input to an installed telematics device to log activity with the truck, time and location. Add bin RFID to identify individual bins. Height or angle monitoring can be configured with suitable position sensors on the lifting equipment.

Explore installed telematics

Sensors and alerts

Know when a reading needs attention.

Bring measurements from compatible sensors into IntelliTrac. Set alert limits around your equipment and operating procedures, with notifications for the people who need to respond.

TemperatureMonitoring

Depot storage · Probe 01

26°C 08:4008:4108:42 Alert above 30 °CConfigured for Depot storage · Probe 01

Built around your collection vehicles

Connect the equipment your round depends on.

Choose the views around the job.

A bin-lift view answers a different question from a rear or side camera. Plan each camera’s position, recording and retrieval around your vehicle, collection mechanism and investigation needs.

Explore video systems

Turn equipment alerts into a response.

Use the reading, vehicle and time to assess an alert. A supervisor can contact the driver, inspect the equipment or raise a maintenance request. Keep the repair decision and subsequent service history with the affected vehicle.

Explore maintenance intelligence

Start with your trucks and your collection method.

Show us the collection body, lifting mechanism and systems already fitted. We’ll plan the camera views, sensor interfaces, reporting and driver apps around the information your team needs on a real round.

Explore solution design

Your questions

What you need to know.

IntelliTrac supports GIS integration of bin locations and collection routes, with turn-by-turn run navigation. Drivers can see special collection instructions and road or overhead hazards. Rerouting helps them respond to missed turns, road blockages and traffic. We review your mapped collection points and access information during setup.

Explore routing and dispatch

Bring your collection setup to a demo.

Show us the trucks, lifting equipment and measurements you want to monitor. We’ll walk through the cameras, sensors and software for your collection fleet.

Book a demo Explore the platform

IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.