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Straight answers about IntelliTrac GPS devices, the fleet platform and Australian fleet rules.

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Guides and compliance

Plain guides to FBT, fuel tax credits and the heavy vehicle rules

Glossary

Australian fleet and compliance terms, defined

Knowledge Center

15 resources

GPS tracking and hardware

Choose the right IntelliTrac devices, then use phone GPS where hardware is not yet fitted.

GPS tracking and hardware

What does phone tracking show, and what does it miss?

Phone GPS captures active work trips about once a minute. IntelliTrac devices add continuous tracking, ignition, engine, driver and video data.

GPS tracking and hardware

Can we mix phone-tracked and device-tracked vehicles?

Yes. IntelliTrac devices and phone-tracked trips can share one fleet map, vehicle history and report set during a staged hardware rollout.

GPS tracking and hardware

Which tracking devices does IntelliTrac support?

IntelliTrac designs and builds plug-in and installed GPS trackers, dashcams, multi-camera systems, asset tags and satellite trackers in Australia.

Getting started

Plan your rollout, import your fleet data and keep tracking live while hardware is installed.

Getting started

Can I track a fleet without GPS hardware?

Use the IntelliTrac driver app to track work trips before devices are fitted, then install IntelliTrac hardware for continuous vehicle data.

Getting started

How do we bring in our vehicle spreadsheet?

Upload an existing CSV or Excel fleet spreadsheet. Review where each column belongs and fix any rows IntelliTrac flags before saving.

Getting started

How long does it take to get started?

Most fleets can start using IntelliTrac within days. Hardware installation is planned around vehicle availability while the old system stays active.

Compliance and tax

FBT, fuel tax credits, Chain of Responsibility and the rules on telling drivers.

Compliance and tax

How does IntelliTrac help with FBT on pool cars?

IntelliTrac captures pool-car drivers, trip purposes, odometer readings and overnight garaging to support FBT reporting.

Compliance and tax

How does IntelliTrac help claim fuel tax credits?

IntelliTrac links fuel purchases to vehicles, separates road and off-road travel, and applies the fuel tax credit rate for the purchase date.

Compliance and tax

How does IntelliTrac manage Chain of Responsibility?

The IntelliTrac CoR module captures pre-starts, fatigue, NHVR-compliant routes, defects, repairs and journeys as the work happens.

Compliance and tax

Do we have to tell drivers their vehicles are tracked?

NSW and the ACT require 14 days written notice before employee tracking starts. NSW also requires a visible vehicle notice.

Data and security

Where your data lives, who can see it and how the AI is controlled.

Data and security

Where is our fleet data kept?

IntelliTrac stores, processes and backs up fleet data in Australia. The data is encrypted while stored and while being sent.

Data and security

Who can see our fleet data?

Limit IntelliTrac access by role, depot, cost centre and product area. The activity log shows every change, and all fleet data can be exported to CSV or Excel.

Data and security

How is the IntelliTrac AI assistant controlled?

The IntelliTrac AI uses the person's access, approved actions and human approvals. It also identifies likely maintenance needs from fleet data.

Bookings and pool cars

Self-service bookings, approvals, check-in and employee-owned vehicles.

Bookings and pool cars

How does pool car booking work?

Self-service pool car booking with automatic rules, approvals, QR check-in, odometer readings and condition details at return.

Bookings and pool cars

How does IntelliTrac handle employee-owned vehicles?

Add employee-owned vehicles and track their work trips alongside pool vehicles to support safety, reimbursement and fleet planning.

The words, defined.

6 resources

Plain definitions of the Australian fleet and compliance terms no one explains: FBT, fuel tax credits, Chain of Responsibility, work diaries, mass limits and more.

CoR

Chain of Responsibility

Chain of Responsibility is the principle in the Heavy Vehicle National Law that everyone with influence over a transport task, not just the driver, shares legal responsibility for its safety.

EWD

Electronic work diary

An electronic work diary is an NHVR-approved electronic system that records a heavy vehicle driver's work and rest times as a voluntary alternative to the written work diary.

Standard, BFM and AFM

Fatigue management

Fatigue management under the Heavy Vehicle National Law sets maximum work and minimum rest times for drivers of fatigue-regulated heavy vehicles, with three levels: Standard hours, Basic Fatigue Management and Advanced Fatigue Management.

Fleet terminology

Fleet utilisation

Fleet utilisation is the share of a vehicle's available time, or capacity, that is actually used for work, and it is the single number that reveals how many vehicles a fleet really needs.

FBT

Fringe benefits tax

Fringe benefits tax is the tax an employer pays when a work car is available for an employee's private use, calculated on the car's value or its running costs and paid by the employer, not the driver.

FTC

Fuel tax credits

Fuel tax credits refund part of the fuel excise built into the price of fuel used for business, claimed on the BAS, with the rate depending on the fuel, the vehicle, how the fuel was used and when it was bought.

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IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.