Training and support

A team that gets the most from IntelliTrac.

Role-based training in the exact setup your fleet runs, plus fast Australian support for software questions, devices and changes after launch.

Book a demoExplore team training
Training by role

Training built for every role.

Fleet managers, drivers and administrators each learn the parts of the platform they use, in a format that fits your rollout.

Find the vehicle. Understand the activity.

Fleet managers learn to find any vehicle, read its journeys and act on alerts, so problems are spotted and solved fast.

Explore tracking and telematics
Journey history VAN-12 · Hiace

Monday, 7 September

3 customer stops Richmond customer
Arrived
9:14 am
Left
9:46 am

Time on site 32 min

Prepare for the trip and send updates.

Drivers master booking, check-in and forms in the driver app, and field crews learn to receive jobs and send updates in seconds.

Explore fleet operations

Use the right view for the review.

Finance and administrators get the reports and views they need, from utilisation to access management, and know how to use them.

Explore reports and dashboards
Reports/ Fleet utilisation

Fleet utilisation

1–30 Jun 2026 · All depots

Bookings

58

Booked hours

590 h

Utilisation

61%

By vehicle 4All vehicles VehicleDepotBookingsBooked hoursUtilisation PLT-204Hilux North depot18184 h 77% FLT-318Triton North depot16168 h 70% UTE-22Ranger West depot14142 h 59% VAN-12Transit West depot1096 h 40% 4 vehicles · 960 available hoursReport ready
Practise the complete task

Training on the real process.

Your team trains on the exact process your fleet runs, from the person who submits to the person who acts on it.

Light vehicle pre-startDraft
QuestionRequired answerThree choice Question preview

Tyres and wheels

OKNeeds attentionUnsafe Required

Checks that catch the issues

Administrators learn to build checks with the right questions, required answers and photos, so faults are caught early.

Explore forms and checks
Pre-start checkMaintenance request PLT-204Needs approval Brake warning light BrakesBefore next trip MR-3382 · Ava M.

Faults fixed faster

Reviewers learn to turn a reported fault into a work order quickly, with the vehicle, issue and next step clear to everyone.

Explore fleet maintenance

Already a customer and need help?

Our Australian support team handles software questions, device issues and account changes, fast.

Get customer support

Training that grows with your fleet.

New staff, replacement vehicles or an added module? Refresher training and configuration changes keep your team ahead.

Explore installation and deployment
Your questions

What you need to know.

Role-based training in the exact IntelliTrac setup your fleet runs, plus ongoing Australian support for software, device and account questions.

Everyone who uses or administers IntelliTrac. Fleet managers, drivers, finance and administrators each get training built for their role.

Yes. Drivers learn bookings, collection and return, odometer entries and checks in the driver app, using your fleet’s own process.

Yes. Administrators learn to build forms, and reviewers learn to turn submitted issues into maintenance requests and work orders fast.

In the format that suits your team, from a small driver group to a multi-site rollout, on site or online.

What happened, when, and the vehicle, device or account involved, plus a screenshot if you have one. Never include passwords or access credentials.

Yes. Refresher and additional training keeps new staff, changing roles and new modules covered.

Every service agreement sets out your support contact, coverage and escalation path, so you always know who to call. Our Australian team is there to help.

Get your team up to speed.

Tell us who will use IntelliTrac and what they manage, and we’ll train every role and back them with Australian support.

Book a demoExplore the platform

IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.