Training and support

Help your team use IntelliTrac every day.

Learn the tasks your role needs, using the configuration your fleet will run. Get a clear route for software questions, device checks and changes after launch.

Book a demoExplore team training
Training by role

Start with the tasks each team owns.

Agree the modules, participants and training format around your rollout. Fleet managers, drivers and administrators need different parts of the platform.

Find the vehicle. Understand the activity.

Review locations, recent journeys and the alerts relevant to your fleet. Learn which details come from the installed device and where to look when a vehicle needs attention.

Explore tracking and telematics
Journey history VAN-12 · Hiace

Monday, 7 September

3 customer stops Richmond customer
Arrived
9:14 am
Left
9:46 am

Time on site 32 min

Prepare for the trip and send updates.

Practise the selected booking, check-in and form steps on the driver app. Field crews learn how to view assigned jobs and send the updates their office team needs.

Explore fleet operations

Use the right view for the review.

Learn how vehicle groups, date ranges and permissions affect the information shown. Review utilisation reports and manage the access each team needs.

Explore reports and dashboards
Reports/ Fleet utilisation

Fleet utilisation

1–30 Jun 2026 · All depots

Bookings

58

Booked hours

590 h

Utilisation

61%

By vehicle 4All vehicles VehicleDepotBookingsBooked hoursUtilisation PLT-204Hilux North depot18184 h 77% FLT-318Triton North depot16168 h 70% UTE-22Ranger West depot14142 h 59% VAN-12Transit West depot1096 h 40% 4 vehicles · 960 available hoursReport ready
Practise the complete task

Know what happens after you submit.

Training follows the configured process, including the person who receives the information and the next decision they need to make.

Light vehicle pre-startDraft
QuestionRequired answerThree choice Question preview

Tyres and wheels

OKNeeds attentionUnsafe Required

Prepare and publish useful checks

Help administrators understand question types, required answers and supporting photos. Review the published form and the follow-up rules your fleet uses.

Explore forms and checks
Pre-start checkMaintenance request PLT-204Needs approval Brake warning light BrakesBefore next trip MR-3382 · Ava M.

Review the maintenance response

Help reviewers assess a reported fault and understand approval into a work order. Keep the vehicle, issue and next maintenance step clear to everyone involved.

Explore fleet maintenance

Already a customer and need help?

Use customer support for software questions, device issues and account changes. Include the vehicle or device, what happened and when, so the team can investigate the right issue.

Get customer support

Keep training aligned with your fleet.

New staff, replacement vehicles or an added module can change the tasks your team needs to learn. Discuss refresher training and configuration changes as part of that next step.

Plan the next deployment
Your questions

What you need to know.

It is help learning the platform tasks relevant to your role, with a route for questions and issues after launch. Training is planned around the selected modules and fleet configuration. Support helps you raise software, device and account queries with the relevant details.

Plan training around your team.

Tell us who will use IntelliTrac and which tasks they need to manage. We’ll discuss the training and support scope.

Book a demoExplore the platform

IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.