Question 1

Can we manage parts and stock across workshops?

Accepted Answer

Maintain a parts register and check stock by location, including quantities on hand, reserved and available. Review receipts, issues and adjustments, and reserve parts against the repair that needs them.

Question 2

Can external suppliers send quotes and invoices?

Accepted Answer

Vendors can reply to the fleet team, submit quotes and attachments, and send invoice details through the vendor portal. The conversation and submitted documents stay with the relevant assignment.

Question 3

How do purchase orders and invoice checks fit together?

Accepted Answer

Raise a purchase order from an approved quote or directly for a vendor. Check a supplier invoice against the quote and order, review any variance, and follow its approval and payment status.

Question 4

What does fleet maintenance software manage?

Accepted Answer

It manages service planning, reported faults, work orders, required parts and maintenance costs against the vehicle or asset.

Question 5

Can a driver report a fault?

Accepted Answer

Driver checks and maintenance requests can include notes and attachments for the fleet or workshop team to review.

Question 6

Can servicing use engine hours?

Accepted Answer

Service planning can use the available meter information. Confirm the readings your devices provide and how manually entered readings will be managed.

Question 7

Does every failed check create a work order?

Accepted Answer

No. A check provides information for review. The maintenance response depends on your process and any configured automation.

Question 8

Can we track labour and parts against a repair?

Accepted Answer

Use the maintenance request and resulting work order to keep repair details together. Review labour, parts and costs against that repair. This helps finance and the workshop understand where a vehicle’s servicing costs arise.

Question 9

Can we plan maintenance for equipment as well as vehicles?

Accepted Answer

Use the asset’s service requirements and available meter readings to plan maintenance. Operating hours can be relevant for plant and equipment. Confirm the meter source and service rules for each asset type.

Question 10

Can the workshop review attachments?

Accepted Answer

A reported fault can include photos and supporting details. Review those attachments before approving the maintenance response. Keeping them with the request reduces the need to ask the driver to explain the issue again.

Question 11

Can we start with our current service schedule?

Accepted Answer

Bring the vehicle list, service intervals and upcoming bookings to the setup discussion. Agree the information to import and the checks needed before using it. The workshop can then review upcoming services in the planner.

Plan servicing before it disrupts the day.

Keep the next maintenance decision clear.

Assess a reported fault

Track service readings

See what each repair costs

From a reported fault to a repair.

Prepare the service and its required parts

Keep the repair and its spending together.

Know what is on the shelf

Check the invoice before approving it

Keep the supplier in the conversation

Keep the repair details together.

Ask drivers for useful detail

Keep history after the repair

Build the handover into your process.

What you need to know.

Plan the next service before it holds up the fleet.